Professional Sports Club — Performance Management

Problem

The club was focused on sporting goals, but performance management was not systematic. There was a lack of alignment among management, the technical team and the youth academy.

Approach

Through a club diagnostic, performance model design and ecosystem workshops, shared goals, KPIs and management rhythms were established.

Solution Architecture

• Club performance model
• KPI tree and scorecard
• Management–technical team alignment
• Performance meeting system
• 90-day action plan

Behavior Change

• — A shared performance language was created.
• — The culture of data-driven decision making grew stronger.
• — Cross-functional collaboration increased.

Business Result

• — Consistency in performance indicators
• — Improvement in decision speed
• — Increase in organizational alignment